The Solicitors’ Code of Conduct

What is The Solicitors’ Code of Conduct

It is a set of rules and regulations giving guidance on the standard of professional conduct to all Solicitors in England & Wales, registered European lawyers, registered foreign lawyers and other recognised bodies. These rules and regulations are very specific and give guidance on the Solicitors standards of behaviour or conduct when carrying out their duty of care to their clients. It is therefore very important to be aware of those rules. Failure to follow those rules by your solicitor may result in you suing him for Professional Negligence. You may also decide to complain to Legal Complaints Service. Solicitors are bound by those rules and there is no excuse for them to fail to follow them. The code contains guidance to each rule these however do not form a part of the code and are not mandatory themselves. Understanding those rules may help you control your case and the progress that your solicitor is taking throughout this transaction.

What rules are contained in the conduct

The code of conduct consists of 25 specific rules which are designed to control everyday job of a solicitor. Rule 1 contains 6 core duties which preserve justice, the rule of law. They keep an eye on solicitors to act with integrity, independence, in the best interests of clients. They preserve a good standard of service and public confidence.

The rule of law

The common law of England & Wales, statutes, and case law together form the legal system of England and Wales.


A solicitor must act in accordance with the rules and still together with his fellow colleagues, the court.

Public Confidence

A solicitor is a professional and other public bodies must trust him to put their trust in him.

Rule 2

Rule 2 was designed to maintain good relations between the Solicitor and the client. This rule gives guidance on accepting clients instructions and in what circumstances can a solicitor refuse instructions. (e.g. where it would constitute breach of conduct, duress or undue influence, where instructions are given by someone else not a client and where a solicitor lacks competence) A solicitor is always under an obligation to  fulfil clients objectives therefore must keep his client informed of all steps he is taking or any costs and contingency fees  in relation to any transaction he was instructed under. This rule also explains that both you and your solicitor should clearly know what each others responsibilities are in relation to transaction as it is not up to the solicitor only to work on your case. You must inform him about any changing circumstances of your case and you should act in cooperation with the solicitor. This rule also explains the procedure if you decide to make a formal complaint against your solicitor and it states you should first pay attention to what the firms written complaints procedure is and your solicitor should inform you about this in a client care letter. You should also be given a copy of complaints procedure. This rule also gives you the option to decide whether you want to keep commission paid to you or you want the firm to keep it. A solicitor is also not allowed to exclude a by contract all liability to you they are only allowed to limit it.

Client Care Letter

It is an initial letter send by a solicitor to you after the first interview. A solicitor will set up all the details of your first interview and all the information that you gave him plus any other relevant information relating to this matter e.g.

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For more information on:

  • Contingency fees
  • Rule 3
  • Rule 4
  • Confidentiality and disclosure
  • Rule 11
  • Other rules